Privacy Policy
Effective Date: December 1st 2017
Notice version: 1.0
Data Controller Contact Information
EQuerry Consulting Ltd
info@equerryco.com
This document governs the privacy notice of our website www.equerryconsulting.co.uk
Our privacy notice tells you what personal data (PD) and non-personal data (NPD) we may collect from you, how we collect it, how we protect it, how we may share it, how you can access and change it, and how you can limit our sharing of it. Our privacy notice also explains certain legal rights that you have with respect to your personal data. Any capitalised terms not defined herein will have the same meaning as where they are defined elsewhere on our website.
Introduction
This privacy notice provides you with details of how we collect and process your personal data through your use of our site www.equerryco.com
By providing us with your data, you warrant to us that you are over 13 years of age.
EQuerry Consulting Ltd is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).
It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at info@equerryconsulting.co.uk
Information Colletions, Use and Sharing
Data Collection
A user is not required to register to use this website, unless purchasing a product through our online store. However, should you complete our contact form, you will provide specific information, including your name and email address, which we may use to communicate with your specifically regarding your inquiry.
This information is used to contact you about the products/services on our site in which you have expressed interest. Under the GDPR, we must have a lawful basis for using personal data. Your personal data may be used for the following purposes:
Communicating with you. This may include responding to emails or calls from you
Supplying you with information by email that you have opted-in to (you may unsubscribe or opt-out at any time) by Mailchimp
Analysing your use of our site to enable us to continually improve the website and your user experience
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone, text message or post with information, news, and offers on my products and services. You will not be sent any unlawful marketing or spam
We may collect information about where you are on the internet (e.g. the URL you came from, IP address, and domain types), your browser type, the country where your computer is located, the pages you viewed during your visit to our website, any links you clicked on, and any search terms that you entered whilst on our site. We may collect this information even if you do not register with us.
We will use your information to respond to you regarding the reason you contacted us. We are the sole owners of the information collected on this site and will not share your information with any third party outside of our organisation, other than as necessary to fulfil your request.
Marketing
By utilising our services, purchase products form our shop, contacting us through our website, subscribing to our newsletter or by downloading our freebies, you give us the permission to send you emails about our services, other updates, or changes to this privacy policy.
Cookies
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. We use Cookies to facilitate and improve your experience, and to improve our services. By using our site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than EQuerry Consulting.
Third-party Cookies are used for analytics (we use Google Analytics). These Cookies are not integral to the functioning of our site and your use and experience of the site will not be impaired by refusing consent to them. You may choose to opt out of these cookies by adjusting your browser setting.
All Cookies used by and on our site are used in accordance with current Cookie Law.
Before Cookies are placed on your computer or device, you will be shown a pop up at the bottom of the screen requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you.
We use the following cookies:
Google Analytics: Our Site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how our site is used. This, in turn, enables us to improve our site and the products or services offered through it. You do not have to allow us to use these Cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of our site, it does enable us to continually improve, making it a better and more useful experience for you.
Facebook pixel
Squarespace statistics
Neither of the above share any personal details with us other than recording your IP Address. If you are on Facebook or Instagram, they may result in you being shown ads.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.
Storing of your personal data
We will not store your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):
Mailchimp: Your data will be kept until you unsubscribe or the list is cleaned and inactive accounts removed. This will happen as and when and not to a schedule. If you would like to stop receiving email communication, simply follow the unsubscribe link on the bottom of each email sent through Mailchimp
Through such utilities as Google Analytics, aggregated demographic information may be shared to online partners and advertisers. This is not linked to any personally identifying information.
We may partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
Your access to and control over information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website, or by mailing us on EQuerry Consulting Ltd, 36 Brambling Way, Hardwicke, Gloucester, GL2 4DS, United Kingdom:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data
Your Rights
When using our website and submitting personal data to us, you may have certain rights under the General Data Protection Regulation (GDPR) and other laws. Depending on the legal basis for processing your personal data, you may have some or all of the following rights:
The right to be informed
You have the right to be informed about the personal data we collect from you, and how we process it.
The right of access
You have the right to get confirmation that your personal data is being processed and have the ability to access your personal data.
The right to rectification
You have the right to have your personal data corrected if it is inaccurate or incomplete.
The right to erasure (right to be forgotten)
You have the right to request the removal or deletion of your personal data if there is no compelling reason for us to continue processing it.
The right to restrict processing
You have a right to ‘block’ or restrict the processing of your personal data. When your personal data is restricted, we are permitted to store your data, but not to process it further.
The right to data portability
You have the right to request and get your personal data that you provided to us and use it for your own purposes. We will provide your data to you within 30 days of your request. To request your personal data, please contact us using the information at the top of this privacy notice.
The right to object
You have the right to object to us processing your personal data for the following reasons:
Processing was based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling);
Direct marketing (including profiling); and
Processing for purposes of scientific/historical research and statistics.
Rights in relation to automated decision-making and profiling.
The right to revoke your subscription or unsubscribe to our email marketing services
You can do this by simply unsubscribing upon receiving one of our marketing emails, or by emailing us at info@equerryco.com. Unsubscribing should take effect immediately, but please allow 30 days for the revoked subscription to take action.
Automated individual decision-making and profiling
You will have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
Filing a complaint with authorities
You have the right to file a complaint with supervisory authorities if your information has not been processed in compliance with the General Data Protection Regulation. If the supervisory authorities fail to address your complaint properly, you may have the right to a judicial remedy.
For details about your rights under law, please visit https://bit.ly/3ecVEA8
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
If links lead to affiliated sites where we will be paid a commission for you visiting the site, this will be stated.
Notification of changes
Whenever material changes are made to the privacy notice we will update this policy online. If you would like to be notified by mail, you may sign up for updates via our secure online contact form. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at +44 (0)1452 922041 or via email at info@equerryco.com.